College Performance Measurement Framework

Health regulatory colleges exist to protect the public interest. To help the public understand how well colleges are doing their job and to help improve accountability, transparency and oversight, the Ministry of Health launched the College Performance Measurement Framework (CPMF) in 2020.

As a standardized reporting tool, the CPMF requires Colleges to report on seven domains that were identified as the most critical to a college effectively fulfilling its statutory functions, including governance, resources, information management, and policies, among others.

The CPMF covers a wide variety of topics, including how colleges:

  • perform as an organization;
  • register applicants;
  • measure practice improvement of regulated health professionals;
  • process complaints about their registrants; and
  • work with external partners, such as other regulatory colleges, educational programs, and the broader health care system to improve public protection.

The CPMF also shares raw data about Ontario’s regulated health professionals and their participation in practice improvement. This includes information such as the number of complaints and the type of complaints a college receives, and how many health professionals participated in practice improvement activities. Finally, the CPMF details each college’s commitment to making improvements over the next year, giving clear improvement plans.

Colleges will update this report annually, noting any progress on areas identified for improvement or adding new or updated information required by the Ministry of Health. These reports are one of the many ways colleges demonstrate their commitment to the public interest for the people of Ontario.